Refusals

🧭 Overview

The Entry Refusal system records details whenever a person or group is denied entry to the venue. It ensures accurate documentation of refusal reasons, staff accountability, and compliance with venue policy.

Each refusal entry is timestamped, logged under the staff member’s name, and can be printed or archived for review.

📝 Creating a Refusal Entry

1. Open Refusals View from the left‑hand menu or Manager > Dancers > Refusals.

2. Click Create New to open a blank form.

3. Complete the following sections:

Entry Details

Reason for Refusal

Tick all applicable reasons:

• Appeared Underage No I.D.

• Appeared Drunk

• Aggressive / Rowdy

• Appeared Under Influence of Drugs

• Inappropriately Dressed

• Known Trouble Maker

• Already on Exclusion List

• No I.D.

• Refused to Provide I.D.

Comments

Use this field to record any additional notes or context, such as witness statements or staff observations.

💾 Saving and Actions

At the bottom of the screen:

• Cancel – closes the form without saving.

• Save and New – saves the current refusal and opens a new blank form.

• Save and Close – saves the refusal and returns to the main view.

📂 Viewing and Printing Refusals

• The left panel lists all recorded refusals with:

  • Staff Name

  • Date and Time

  • Group Size and Age

• Selecting a record displays full details on the right.

At the top of the Refusals View screen:

• Print Refusal – prints the selected record.

• Print Blank Form – prints an empty template for manual completion.

• Create New – opens a new refusal form.

🧾 Refusal Report

Printed reports include:

• Time of Entry

• Size of Group

• Approximate Age

• Person Type

• Refused By

• Reasons for Refusal (checkboxes)

• Comments