Contacting Dancers

You can contact dancers individually or in groups using SMS or Email directly from the Back Office. This guide shows you how.

📩 Send an SMS to an Individual Dancer

🧭 Navigation

Open the Back Office
Go to Manage → Dancers
Use the Search Box to find the dancer
- Search includes: club reference, full name, stage name, email, mobile number

👤 Open the Dancer Profile

Double‑tap / double‑click the dancer
Or highlight and press Return

📨 Send the SMS

Under Contact Details, locate the dancer’s mobile number
Tap or click the SMS Button
The Send Text Message window opens with the number pre‑filled
Type your message
Tap or click Send

📝 Note

SMS messages are 160 characters per message
Example:
- 165‑character message × 3 dancers = 6 credits
The message window shows:
- Character count
- Number of SMS messages required

Note

Each text message can have 160 characters per message. Therefore if your text is 165 characters sending to 3 dancers, 6 credits will be used. Above the message is an indicator showing how many character there are in the message as well as how many messages have been entered.

Tip

To add multiple cell numbers in the To field separate the numbers with a semi colon (;).
You can delete a name/cell number , tap or click the X to the right of the name.
Change or set the senders name or number look at Options > SMS Texting.

📧 Send an SMS to a Group of Dancers

🧭 Navigation

Open the Back Office
Go to Manage → Dancers
Use the Search Box to locate dancers

👥 Select Multiple Dancers

Hold CTRL and click each dancer to select
Click again to deselect
Selected dancers will be highlighted

📨 Send the Group SMS

On the left, under Additional Functions, tap or click Send SMS
The Send Text Message window opens with all numbers pre‑loaded
Type your message
Tap or click Send

📝 Note

Same SMS rules apply:

160 characters = 1 message
Longer messages multiply credits by the number of recipients
Character and message counters are shown above the text box